Returns & Exchanges
At ISOtunes, we stand behind the quality of our hearing protection and offer a 30-day money-back guarantee on all products purchased directly from our site. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label and a return authorization form to include inside the package.
Pack and Ship
Securely pack your ISOtunes device in its original packaging with all included accessories and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing